We offer a 100% money-back guarantee if the product is defective or damaged.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You also need the purchase confirmation.
To start a return, you can contact us at email@example.com
If your return is accepted, we'll send you a return label and instructions on how and where to send your package. Please do not send your purchase back to the manufacturer.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from refund.
Items returned to us without prior consultation will not be accepted.
We will notify you as soon as we have received and checked your return and will then immediately initiate any reimbursement.
Refunds will always be made to the original payment method of payment within 4-7 business days.
Please keep in mind that it may take your bank or credit card company some time to process and deliver the refund.
EXCEPTIONS – DISPOSABLE ITEMS
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Some health and personal care items
There are certain situations where only partial refunds are granted:
* Any item not in its original condition, damaged or missing parts for reasons not due to our error.
The quickest way to ensure damage problems are resolved is to exchange the item. As soon as the return has been accepted, you will immediately receive a new item.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you have any questions, you can contact us at any time.